Advancing the Shared Services Journey through Training

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Marjorie Derven

Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »

Instructional Systems Design in an On-Demand World

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Laleh Patel

The learning environment is changing fast. Business operations are expanding globally, learners are emerging from increasingly diverse backgrounds and cultures, and technological advancements are constantly changing how learning occurs. Instructional systems design (ISD... More »

Six Trends That Will Change Workplace Learning Forever

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Paula Ketter

Change can be scary. If you agree, then 2010 has been a "scary" year. Along with the challenges of the economic recession, social media tools exploded onto the scene, five generations in the workforce created a whole new workforce dynamic, and talent retention and engag... More »

Talent Challenge: Renewing the Vision

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Edward Gordon

Not since 1950 has there been a jobs decline as long and deep as that of the current Great Recession. The bursting of the huge global credit bubble has led to the first worldwide recession since the Great Depression of the 1930s. These economic conditions have shouldere... More »

Sustaining Organizational Learning

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Warren Wilhelm

It's a painful fact that today's economic distress puts pressure on continuing organizational learning. Cutting learning expenses is easy, produces almost instant savings, and has few short-term negative effects. Learning budgets are almost always among the first target... More »