September 14, 2011 - by Marjorie Derven
Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »
July 14, 2011 - by Karl M. Kapp
Learning professionals have a wide variety of technology-based tools available for the creation and delivery of instruction, but tools alone are not sufficient for creating instruction that changes behavior, influences learners, and ultimately improves organizations. Th... More »
November 15, 2010 - by Jennifer Naughton, Lenora Knapp
Certified Professional of Learning and Performance (CPLP), Certified Financial Planner (CFP), and Project Management Professional (PMP)the qualifications landscape can be a confusing alphabet soup. Reading the title, you may wonder: Is this a trick question? Certificate... More »
July 15, 2010 - by Herb Greenberg, Patrick Sweeney
2009 is one year that none of us will ever forget. We all had to shrink to squeeze through the eye of the storm, and we had to learn how to compete in a completely new game. Our competitors, we found, are no longer in our neighborhoods or on the other side of town. They... More »
July 14, 2010 - by Marjorie Derven
The global recession and threat of a jobless recovery have converged with decade-long seismic shifts in the workplace (Table 1) to create profound implications for today's employees. These volatile changes have been dubbed the "new normal," where long-held assumptions h... More »
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