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Emotional Intelligence: Can It Be Taught?

Premium Content

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Your Best Foot Forward: Image in the Workplace

Premium Content

Picture this: The CEO is presenting her new ideas for the next quarter. You notice your co-worker texting and checking email. Another co-worker, dressed in rumpled jeans and a t-shirt, yawns. After the meeting, your manager asks you to introduce a new employee to others... More »

Creating a Culture of Motivation

Premium Content
Chris Musselwhite

With no end in sight, the "jobless recovery" of 2011 means that managers everywhere are facing ambitious productivity demands with the leanest teams in decades. Motivating people is a perennial management challenge, but in times like these it's up to learning profession... More »

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