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The Non-Drowsy Virtual Classroom

Premium Content
Nanette Miner

We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »

Teams That Stay, While on the Go

Premium Content
Michael Laff

Allowing employees the ability to work from home or take a coveted assignment abroad seems like a win for the employee and a loss for the company. But in Europe, such flexibility provides a clue to overall productivity measures. Organizations that support a mobile workf... More »

The Manic Middle

Premium Content
Lou Russell

Thanks to recent downsizing and financial trauma, middle managers find themselves with not just their own job responsibilities but many other employees' job responsibilities as well. Business functions such as training, leadership, and project management have become exp... More »

Loyalty Is Earned

Premium Content
Lerzan Aksoy

Our relationships equal our success. As managers, our success is contingent upon getting the most out of the people in our organizations. Despite its importance, however, this concept is one management truth that is seldom taught in business school. Therefore, it's litt... More »

Deliver in 2009

Premium Content
Grace MacArthur

Nobody needs to be reminded that the world is much different than it was merely 12 months ago. At Mattel Inc., the impact has been to focus on "deliver" - our watchword for the year - and that means deliver in support of key goals and metrics. There are many significant... More »