November 01, 2011 - by Ann Pace
Two education and training experts weigh in on the importance of soft skills proficiency for today's workforce. More »
October 01, 2011 - by Jennifer J. Salopek
Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »
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