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How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

Premium Content
Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Learning and Billable Hours

Premium Content
Heather Bock

Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »