New Career Development Thinking

Paula Ketter

As workplace learning and performance professionals, it is your job to help employees successfully progress into the next phase of their careers. But what is the next phase? More »

Is Coaching or Mentoring Part of Your Learning Strategy?

Paula Ketter

Coaching and mentoring can involve everyone from the C-Suite, to teams, to new hires, and a coach or mentor can play myriad roles—designer, facilitator, instructor, coach, or mentor—to help individuals or teams become more efficient, effective, and productiv... More »

Managing Performance

Premium Content
Paula Ketter

That development - discovering and analyzing performance gaps, planning for future improvements in human performance, and designing and developing cost-effective solutions to close performance gaps - lies with middle management. Managers play a crucial role in human per... More »