Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Leadership Development: What’s Evaluation Got to Do With It?

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Ethan S. Sanders

It is common to encounter skeptical attitudes toward the measurement of leadership development programs. In truth, the research team was somewhat skeptical as we began the ASTD/ICF study titled "The Impact of Leadership Development Programs." Our initial foray into the ... More »

Deliver in 2009

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Grace MacArthur

Nobody needs to be reminded that the world is much different than it was merely 12 months ago. At Mattel Inc., the impact has been to focus on "deliver" - our watchword for the year - and that means deliver in support of key goals and metrics. There are many significant... More »