November 23, 2009 - by Tony Bray
No matter how the training is delivered, at some stage, someone had to sit down and plan the content or course material to be covered, the order in which to do so, and the specifics regarding delivery. A six-step DESIGN model - from The Training Design Manual - helps wo... More »
November 23, 2009 - by Dean Smith
While the recession may officially be over, it will be some time before the workplace returns to stability. Layoffs, salary freezes, and reduced benefits continue to be the norm. Companies have stretched both budgets and employees to ensure survival. A new study by Rand... More »
November 23, 2009 - by Linda Talley
Every time you take the platform in front of an audience, your body language speaks loudly and clearly. Smile sheets or evaluations won't help if you don't know what your body is saying that your mouth is not. You must understand what you say without words to eliminate ... More »
November 23, 2009 - by Paula Ketter
If there is one thing that this tough economy has taught us, it's the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe's. "True business success ... More »
November 23, 2009 - by Melanie Holmes
If you want success at retaining your best talent, toss out your stereotypes toward older adults: older workers can't or won't keep their skills current; older workers are cynical, stubborn, and difficult; and older workers have a lot of health problems. Mature workers ... More »
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