September 23, 2009
There are four basic communication styles: expressive, systematic, sympathetic, and direct. Our communication styles affect how others' react to and perceive us. Knowing your communication style and knowing how to manage others' communication styles can reduce conflict,...
September 16, 2009
A handful of students within the business and engineering schools at San Jose State University in California are headed for careers in service-related industries with an expanded set of marketable skills. A specially devised curriculum shared by the two schools includes...
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