July 20, 2010 - by Patrick Lencioni
When it comes to providing service, especially in the world of consulting and workplace training, there is one quality that I believe is more powerful than any other for enabling us to transform the lives of the people we serve. It's not something you'll find on a list ... More »
January 19, 2010 - by Bruno Neal
Most companies, those with and without formal training departments, have some sort of on-the-job training (OJT) in place to support the learning of a new hire. In most cases, the OJT consists of introducing the new hire to a more experienced employee who walks him throu... More »
January 19, 2010 - by Juana Llorens
Great teams that achieve phenomenal success are not always composed of shining overachievers and geniuses. In fact, when an otherwise ordinary team can meet a certain set of fundamental needs, the results can be transformative on the individual, organizational, and glob... More »
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