Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

A Matter of Transparency

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George Wolfe

According to Merriam-Webster's dictionary, "transparency" denotes an individual or system that is "free from pretense or deceit and readily understood." And research from SUNY New Paltz (as communicated through the ASTD Benchmarking Forum), found that "business areas, i... More »

Filling the Leadership Pipeline

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Jeff Kristick

With the unemployment rate in the United States jumping to 8.5 percent in recent months (the highest it's been since 1983, according to the U.S. Department of Labor) the current recession is showing few signs of abating. Many blame a lack of government oversight in key ... More »

Savvying Up Your Skills for Tough Times

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Jane Flagello

As the old adage states, "When the going gets tough, the tough get going!" And, no one can argue that the current economic climate has produced chaos, shaken trust, and stolen confidence. With more than 5 million people unemployed, a natural tendency might be to hide ou... More »