Learning Your Way Through Crisis

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Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

L&D Efforts Can Have a Major Impact on Engagement

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Catherine Lombardozzi

A growing body of research shows that learning and development professionals have a real opportunity to influence the degree of employee engagement with their strategies and programs. More »