Performance Evaluation: A Journey With Regular Checkpoints

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Rick Pharris

The best performance reviews are not an event, but an opportunity to help employees set goals and provide feedback to stay on course. More »

Managing 'Use of Self' for Masterful Facilitation

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David Jamieson

Maria stands in front of the class, composed of 30 managers on day two of a four-day leadership training workshop. This day's section is an inquiry into personal values. The class is working in groups to coach each other on clarifying their individual values. One of the... More »

EQ Boost

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Harvey Deutschendorf

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »