Managing the Matrix in the New Normal

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Marjorie Derven

The global recession and threat of a jobless recovery have converged with decade-long seismic shifts in the workplace (Table 1) to create profound implications for today's employees. These volatile changes have been dubbed the "new normal," where long-held assumptions h... More »

Learning Influences Employee Engagement

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Andrew Paradise

Employee engagement results from a host of workplace factors, such as compensation, quality of work, personality characteristics, and even the existence of a friend in the same work location. But maintaining worker satisfaction across such a wide array of domains can be... More »

10 Ms of Employee Engagement

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Chris Wildermuth

Mary yawned and glanced distractedly at the large wall clock. A talented linguist, she spoke four languages, three with native proficiency. In spite of her talents, Mary dreaded technical and detailed translation work. She hated the lonely hours limited to a single task... More »

The Big Deal About Employee Engagement

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Paula Ketter

For several years, employee engagement has been a hot topic in the executive suite because there's mounting evidence that employee engagement correlates to individual, group, and organizational performance in the areas of productivity, retention, turnover, customer serv... More »