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Base of Support: Providing Participant Guides for Online Learning

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Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

High Success

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In Michael Beer's book High Commitment, High Performance (HCHP), the Harvard Business School professor addresses how companies can create sustained levels of exemplary performance by adhering to the HCHP principles. Beer defines HCHP as "a business philosophy that embra... More »

John Kotter

An interview with John Kotter, Professor, Harvard Business School. Kotter is an authority on leadership and change. He is the author of 17 books, including international bestseller, Leading Change, as well as Our Iceberg Is Melting, a New York Times bestseller that puts... More »

At a Glance

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A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

The Web 2.0 Police

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There may be a little irony in the fact that training and development professionals have taken so long to progress along the Web 2.0 learning curve. Even as other experts look beyond these technologies to the next stage, most learning professionals are still trying to c... More »

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