Saving Content, Saving Time: Streamlining Training With Content Reuse

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Meryl Natchez

Software tools have made it possible to build entire documents with reusable chunks of information. This means that writers can develop, edit, and refine a product overview, and then insert this consistent overview into all relevant documents about that product. Perhaps... More »

To Be or Not to Be: E-Learning

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Paula Ketter

On September 30, 2009, Oxford Union hosted an e-learning debate that centered around one question: "Is the e-learning of today essential to teach the important skills of tomorrow?" It's an intriguing question that continues to spark emotions on both sides of the issue. ... More »

Smartphones Make IBM Smarter, But Not As Expected

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Nabeel Ahmed

Although mobile phones have become an extension of the workplace, questions persist about how organizations can best leverage them to improve employee performance and development. To answer some of these questions, IBM conducted a study to examine how its employees actu... More »