Managing Performance

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Paula Ketter

That development - discovering and analyzing performance gaps, planning for future improvements in human performance, and designing and developing cost-effective solutions to close performance gaps - lies with middle management. Managers play a crucial role in human per... More »

Expanding the Role of Succession Planning

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Robert Kleinsorge

Spurred on by global growth, global competition, and the recent economic crisis, companies are restructuring themselves more frequently and more rapidly. Such frequent dismantling and reassembling of a company's organizational structure creates gaps in leadership at all... More »

Having Their Backs: Improving Managers’ Skills in Developing Others

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Preston Brown

Developing others is a leadership competency of increasing importance; however, many managers don't really know where to start. The first step in developing others is to put in place an employee development framework that encompasses processes, resources, and a culture ... More »

Under-Reaction: Lessons From Ft. Hood

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Bruce Roselle

The massacre at Ft. Hood, in which an Army major killed 13 and wounded 42 military and civilian personnel, raises important questions about a little-examined behavioral problem: under-reaction. The media seems mostly focused on the question of whether this was a terrori... More »