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Sales Training for the Virtual Interaction

Ann Parker

New selling environments call for new messages and tools—and fresh training techniques to teach sales professionals these skills. More »

Transforming Informal Learning Into a Competitive Advantage

Premium Content

For U.S. businesses, maintaining a competitive edge (or even just staying in business at all) is as complex as the rush of economic news stories bombarding us each day. Faced with keeping up with shorter information and product cycles, businesses require more effective,... More »

Virtual Instructor-Led Training: Powerful, not PowerPoint

Premium Content

Autodesk has dozens of deeply technical computer-aided design (CAD) products that are sold by partners who are trained on selling the software and supporting end-users. Until a year ago, Autodesk held two annual instructor-led training (ILT) events for partners in the U... More »

Seven Cures to Skipping the Needs Assessment

Premium Content

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

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