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High-Impact Competencies

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One company identifies the skills common among its high-performing sales representatives. More »

Close Skills Gaps Through Personalized Learning

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Cheryl Lasse

A competency-based, self-directed skills management system enables employees to create personalized learning plans to develop the skills necessary for achieving corporate goals. More »

The Professional Is Political: Three Steps to Avoid Business Communication Stumbles

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As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire... More »

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