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Close Skills Gaps Through Personalized Learning

Premium Content
Cheryl Lasse

A competency-based, self-directed skills management system enables employees to create personalized learning plans to develop the skills necessary for achieving corporate goals. More »

Making the Shift: 5 Steps to Becoming a Sales Performance Improvement Specialist

Premium Content
ASTD Staff

"What have you done for me lately?" That question is running through the minds of the sales executives, sales managers, and sellers you work with on a daily basis. If you're a sales trainer who answers this question with the number of programs you facilitated or the res... More »

Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Sales Training Takes Center Stage

Premium Content
Brian Lambert

The results of the most recent ASTD research study, "State of Sales Training," reveal the absence of a clear, comprehensive definition of many sales training topics that may be contributing to the sales skills gap facing many organizations. This sales skills gap, if not... More »

Take Emotion Out of Conflict Resolution

Premium Content
Gini Graham Scott

Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »