Employers Create the Right Candidate Instead of Waiting for One

ASTD Staff

As hiring of sales professionals inches up, competition for skilled labor and investment in training is increasing as well. More »

Sales Managers or Sales Leaders?

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Herb Greenberg

A recent study identifies the similarities and differences between executives, superior managers, and top salespeople. More »

Valvoline Instant Oil Change

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Jennifer J. Salopek

Like many retail operations that employ young workers on an hourly basis, Valvoline Instant Oil Change has struggled with employee turnover, especially in the first 90 days. To lower that turnover and promote an approach of “career” rather than just “j... More »

Take Emotion Out of Conflict Resolution

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Gini Graham Scott

Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »