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Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

Premium Content
Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

The Case for Measuring Intangibles

Premium Content

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

What Makes Tyson’s High-Potential Leadership Program Critical to Company Success?

Premium Content

Like most Fortune 500 companies, Tyson Foods, one of the world's largest protein providers, is not immune to global economic challenges. However, Tyson is outperforming many of its peers, and has put together back-to-back record quarterly profits. As other companies are... More »