When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that  matter—inclusion of learning objectives as part of individual performance goals, a clear link betw... More »

Career Development , Human Capital , Sales Enablement , Learning Technologies , Senior Leaders & Executives , Workforce Development , Higher Education , Learning & Development , Global Human Resources Development

Managing Organizational Knowledge , Business Impact , E-Learning , Engagement , Leadership Development , Coaching and Mentoring , Competencies , Training and Development - General , Change Management , Training for Multiple Cultures , Designing Learning , Asia Pacific , Integrated Talent Management , Management Development , Managing the Learning Function , Social Learning

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Global Human Resources Development , Senior Leaders & Executives , Human Capital , Workforce Development

Asia Pacific , Business Impact , Global Workforce Development , Training and Development - General , Change Management , Management Development , Managing the Learning Function , Leadership Development , Selling Skills , Managing Organizational Knowledge

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

Human Capital , Senior Leaders & Executives

Business Impact , Change Management , Human Performance Improvement , Managing Organizational Knowledge , Measuring and Evaluating , Training and Development - General

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Business Impact , Competencies , Human Performance Improvement , Intermediate-level Content , Managing Organizational Knowledge , Training and Development - General , Trends

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

Human Capital , Senior Leaders & Executives , Workforce Development

Business Impact , Competencies , Engagement , Human Performance Improvement , Managing Organizational Knowledge , Measuring and Evaluating , Training and Development - General