August 08, 2012 - by Catherine Lombardozzi
A growing body of research shows that learning and development professionals have a real opportunity to influence the degree of employee engagement with their strategies and programs. More »
August 14, 2011 - by Jack J. Phillips
A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »
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