L&D Efforts Can Have a Major Impact on Engagement

Premium Content
Catherine Lombardozzi

A growing body of research shows that learning and development professionals have a real opportunity to influence the degree of employee engagement with their strategies and programs. More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

Premium Content
Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »