Learning Your Way Through Crisis

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Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Successful Leadership Transition

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Joseph Christy

Transition of top-level leadership can present numerous challenges to organizations. In the first decade of the 21st century, the challenges are more acute than at any time in the recent past. The retirement of the baby boom generation, increased demand for accountabili... More »