August 08, 2012 - by Tony Bingham, Pat Galagan
Consistent and professional service for its 22 million annual customers is attributed to Jiffy Lube’s award-winning and accredited training courses. More »
July 09, 2012 - by Tony Bingham, Pat Galagan
COO David Abney’s 40-year career with UPS has taught him that “nothing is more important than investing in and developing our people.” More »
September 20, 2011 - by Stephen Covey
And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »
August 19, 2011 - by ASTD Staff
Martha Soehren has learned that taking ownership of her career is necessary for personal and professional growth. More »
March 19, 2011 - by Roger Pearman
Leadership dimensions are plentiful: visioning, communicating, planning, inspiring, and much more. One thing all leaders have in common is followers - those who help the leader make things happen. As such, relationships are the lifeblood of leadership achievement, and t... More »
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