Daring to Care

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Juana Llorens

If the recent debate over fixing the U.S. healthcare system has done anything, it has helped to reveal some of the complexities underlying the delivery of cost-efficient, high-quality, patient-focused care. For learning professionals at hospitals and other healthcare or... More »

Trust Fall

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Pat Galagan

"How do I know you're who you say you are?" That's a question many investors are asking their money managers in the wake of the unraveling of Bernie Madoff's $65 billion Ponzi scheme. But it's also a question many employees are asking about their bosses. Misdeeds by lea... More »

Training in the New Administration

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Paula Ketter

Although he has yet to name a Department of Labor secretary, President-elect Obama pledged to spend up to $700 billion to create 2.5 million jobs to advance the next generation of green energy technology and infrastructure, provide job training and transition programs t... More »

Overcoming Culture Fatigue in Government

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Pat Galagan

Here's how to break free. Whenever the executive administration changes in Washington, D.C., other changes often follow. Many federal agencies get new leadership and take on new missions. Employees feel motivated to do things differently, and their managers turn to lear... More »