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Emotional Intelligence: Can It Be Taught?

Premium Content
Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Recipe for Change

Premium Content
Abram Kaplan

Fostering an employee culture that is flexible and adaptable, alert to new circumstances, able to shift gears, skilled in team building, and capable of cross-disciplinary communication is challenging for any organization. Federal agencies, in particular, face the prospe... More »