July 19, 2011 - by ASTD Staff, Pat Galagan
Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »
March 13, 2011 - by Pat Galagan, Tony Bingham
CEO Doug Conant makes nourishing the lives of customers and employees a top priority. And training and developing all employees, regardless of level, is the key. More »
February 13, 2011 - by Heather Bock, Lori Berman
Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »
February 19, 2010 - by Larry Israelite
In the early 1990s, I worked in the "educational services" department of a very large computer company. We delivered a lot of training to both customers and employees. At the end of each quarter, we would gather for a pep rally, at which time our vice president would di... More »
December 23, 2009 - by Teresa Tanner
During 2008 and well into 2009, the banking industry faced a level of public scrutiny not witnessed in recent history. And while economic conditions continue to be challenging, creating an environment in which employees can thrive and advance is critical to an organizat... More »
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