A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

Learning & Development , Learning Technologies

Business Impact , Designing Learning , E-Learning , Intermediate-level Content

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

Learning & Development , Learning Technologies

Beginner Level Content , Delivering Training , Designing Learning , E-Learning , Engagement

In Michael Beer's book High Commitment, High Performance (HCHP), the Harvard Business School professor addresses how companies can create sustained levels of exemplary performance by adhering to the HCHP principles. Beer defines HCHP as "a business philosophy that embra... More »

Learning & Development , Learning Technologies , Senior Leaders & Executives

Advanced Level Content , Business Impact , Innovation

An interview with John Kotter, Professor, Harvard Business School. Kotter is an authority on leadership and change. He is the author of 17 books, including international bestseller, Leading Change, as well as Our Iceberg Is Melting, a New York Times bestseller that puts... More »

Learning & Development , Learning Technologies

Business Impact , Change Management , Human Performance Improvement

There may be a little irony in the fact that training and development professionals have taken so long to progress along the Web 2.0 learning curve. Even as other experts look beyond these technologies to the next stage, most learning professionals are still trying to c... More »

Learning & Development , Learning Technologies

Designing Learning , E-Learning , Global Workforce Development