Sales Training for the Virtual Interaction

Ann Pace

New selling environments call for new messages and tools—and fresh training techniques to teach sales professionals these skills. More »

Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Do You Have a “So What” Mindset?

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Mark Magnacca

I am reluctant to admit this, but I learned about the importance of the "so what" mindset the hard way: A client made me realize I needed help. After years of training salespeople as a professional speaker and facilitator, I felt extremely confident that I was at the to... More »

Sales Training Takes Center Stage

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Brian Lambert

The results of the most recent ASTD research study, "State of Sales Training," reveal the absence of a clear, comprehensive definition of many sales training topics that may be contributing to the sales skills gap facing many organizations. This sales skills gap, if not... More »