October 12, 2012
When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that matter—inclusion of learning objectives as part of individual performance goals, a clear link betw...
April 15, 2009
Would you distribute the documentation for a new software product a year after the product had been released? Your first response is likely to be, "No, of course not." But in the world of workplace learning and performance, companies do it all the time. Global support f...
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