Customer Loyalty Pays Off

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ASTD Staff

One plumbing wholesaler learns that creating a loyal customer base is well worth the investment. More »

M-Learning: The Future of Training Technology

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Julie Brink

In its purest form, mobile learning (m-learning) is micro learning: training tidbits delivered via a mobile device such as a smartphone, MP3 player, netbook, Kindle, or iPad. M-learning is also predicted to be one of the top trends in the learning field in 2011. For the... More »

How to Enhance Your Training Brand

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Amy Hand

A company's brand is about more than a clever name or trendy logo. The training brand should also draw out customer connections that go deep into the hearts and minds of learners. The power of branding is a hot topic these days, but applying brand concepts to your train... More »

A Harder Focus on the Global Classroom

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Darlene Christopher

Imagine yourself in a virtual classroom. The instructor puts an image of a game of cricket on the screen and says, "Sometimes dealing with pressures at work may feel like a game of 20/20 limited cricket, where you are chasing a score of 220 and it's the last over. You h... More »

Are You Prepared to Go Global?

Paula Ketter

Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »