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How to Spar Like a Champion

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We've all heard Muhammad Ali's line, "Float like a butterfly, sting like a bee," which he used to describe the necessary combination of moves for winning his boxing championships. What I've discovered is that the ability to "float like a butterfly" is, indeed, mandatory... More »

Do You Have a “So What” Mindset?

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I am reluctant to admit this, but I learned about the importance of the "so what" mindset the hard way: A client made me realize I needed help. After years of training salespeople as a professional speaker and facilitator, I felt extremely confident that I was at the to... More »

EQ Boost

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Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

How Learning Professionals Can Keep Technology Distractions at Bay

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The opportunity to tackle a new, complex, and costly learning project is exciting, but it also means that the pressure is on. You try to get down to business, but find your senses assaulted by a horde of visual and aural distractions - ringing landlines, blaring cell ph... More »

Creating the Feedback Partnership

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Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F... More »