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Adopting a Research-Centric Approach to Instructional Systems Design

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Benjamin Ruark

We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »

High Success

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In Michael Beer's book High Commitment, High Performance (HCHP), the Harvard Business School professor addresses how companies can create sustained levels of exemplary performance by adhering to the HCHP principles. Beer defines HCHP as "a business philosophy that embra... More »

How to Spar Like a Champion

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We've all heard Muhammad Ali's line, "Float like a butterfly, sting like a bee," which he used to describe the necessary combination of moves for winning his boxing championships. What I've discovered is that the ability to "float like a butterfly" is, indeed, mandatory... More »

John Kotter

An interview with John Kotter, Professor, Harvard Business School. Kotter is an authority on leadership and change. He is the author of 17 books, including international bestseller, Leading Change, as well as Our Iceberg Is Melting, a New York Times bestseller that puts... More »

At a Glance

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A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

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