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Adopting a Research-Centric Approach to Instructional Systems Design

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Benjamin Ruark

We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »

High-Yield Development

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During 2008 and well into 2009, the banking industry faced a level of public scrutiny not witnessed in recent history. And while economic conditions continue to be challenging, creating an environment in which employees can thrive and advance is critical to an organizat... More »

A High-Touch, Low-Tech Approach to Training

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To appreciate how central training and development are to the business at Barilla America, one need look no further than the five organizational goals set by the company and constantly monitored under its three-year plan. Alongside net sales and other financial prioriti... More »

Leveraging Learning and Development During the Economic Downturn

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As the financial crisis of 2008 becomes the recession of 2009, the healthcare industry not only struggles to manage the same unprecedented losses on investments as other organizations, it is also shouldering the financial burden of a rapidly growing population of uninsu... More »

Leadership Ethics Training: Why Is It So Hard to Get It Right?

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The national news has featured stories about corporate greed and irresponsibility, and a large percentage of performance improvement professionals are being asked to implement companywide leadership ethics training. The time is right to make ethical leadership a central... More »

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