I just got off the phone with Sara, a Generation Y'er struggling to help her father (who can no longer afford retirement) find a job. Problem is, he hasn't been keeping his skills or network up-to-date - something Gen Y'ers have been doing since entering the workforce. ... More »

Learning & Development

Assessment , Career Development , Career Planning , Competencies , Economy , Human Performance Improvement , Jobs , Training and Development - General

Many of you might be familiar with David Allen from his 2001 book Getting Things Done. Allen speaks of the first book as providing the tools to use in guiding the implementation of Making It All Work. In other words, the first book represents the tools, and the most rec... More »

Learning & Development

Assessment , Competencies , Human Performance Improvement , Measuring and Evaluating

Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F... More »

Career Development , Learning & Development , Workforce Development

Assessment , Career Development , Coaching and Mentoring , Delivering Training , Human Performance Improvement , Management Development , Managing the Learning Function

It is better for an organization to have no outcomes than to measure the wrong outcomes. More »

Learning & Development

Assessment , Business Impact , Human Performance Improvement , Measuring and Evaluating