Call on Me

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ASTD Staff

A financial services company implements an integrated talent management approach to customer service onboarding that delivers world-class results. More »

Measure for Measure

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Pat Galagan

A growing disconnect between the metrics most trainers use and those that corporate leaders prefer is driving new interest in making a better case for training's impact. While CEOs may consider measures of course satisfaction or learning transfer appropriate and even ne... More »

Beyond the Stars

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Jodi Feikema

What comes next? That's the question Blockbuster's training executives asked themselves in 2009. After spending years creating, implementing, and perfecting the Starmaker Training Series, Blockbuster's field operations training program, they were looking for the next st... More »

Prioritizing and Maximizing the Impact of Corporate Universities

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Amy Lui Abel

The field of employee learning and development has grown exponentially in the past decade. According to the ASTD 2010 State of the Industry Report, U.S. organizations spent approximately $125.88 billion on employee learning and development in 2009 - a $65 billion increa... More »