Getting Social to Create Transparency

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Jennifer J. Salopek

Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »

Instilling Competencies From Top to Bottom

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Paul Harris

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »

Learning Has a Seat at the Table

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Jennifer J. Salopek

Steelcase University plays a vital role in the evolution of design-thinking capabilities at Steelcase Inc. When is a chair not just a chair? When its nodea mobile, flexible classroom seat that supports multiple teaching styles, room configurations, and learner preferenc... More »

Learning You Can Bank On

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Rellis

Singapores United Overseas Bank Limited focuses relentlessly on talent development in good times and bad. Perhaps thats why the bank stands out from the pack in a competitive financial field. One of the principal pillars of the burgeoning Asia-Pacific region is its robu... More »

Learning Adds Up To Revenue Growth

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Jennifer J. Salopek

Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »