Click

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Omagbitse Barrow

The Challenge-Learn-Innovate-Change-Know (CLICK) model has been designed to aid workplace learning professionals in developing knowledge workers and supporting personal and organizational transformation - one challenge at a time. Employee innovation is a very pertinent ... More »

Corporate Training Pulse Check

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Mandy Woulfe

Many times you may have wondered, what do participants really think about the corporate classes they have attended? Do they like or dislike certain types of training? What are the elements of a training class that make the class boring or interesting? Most importantly, ... More »

Creating an Extraordinary Group

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Geoff Bellman

All groups are not created equal. Consider that team that irritates the hell out of you; or, that committee you meet with reluctantly; or, the task force you are always excited to see. Now consider the occasional, over-the-top, mind-blowing, fantastic group - an experie... More »

Business Education Under the Microscope: Applying Six Sigma to Workplace Training

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John Baun

In 2008, the United States spent an estimated $134 billion on employee training. Employers train employees for improving job skills, career advancement, industry certifications, and the quality of life of their employees, among other reasons. Employers presume a return ... More »

Learning Lessons As a Team

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Gina Gotsill

For the last year, you've been working on a large project, creating training materials to prepare your company's contact-center employees to use their new enterprise software package. Your training materials are not only accurate and instructionally sound; they are attr... More »