July 23, 2009 - by Paula Ketter
The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »
July 16, 2009 - by Mike MacPherson
In 1954, a milkshake machine salesman named Ray Kroc negotiated a deal with the McDonald brothers to take their restaurant concept national. In the first franchise, opened near Kroc's home in Chicago, he and partner Art Jacobs attempted to perfect important aspects of t... More »
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