Creating ROE: The End Is the Beginning

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James Kirkpatrick

An effective way to show the value of a training initiative is through return on expectations (ROE). When done properly, it cannot fail. Nearly every goal-setting philosophy begins with a clear vision of the desired end result. While this principle is quite simple and e... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Prioritizing and Maximizing the Impact of Corporate Universities

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Amy Lui Abel

The field of employee learning and development has grown exponentially in the past decade. According to the ASTD 2010 State of the Industry Report, U.S. organizations spent approximately $125.88 billion on employee learning and development in 2009 - a $65 billion increa... More »

Putting Hard Numbers to Soft Investments

Paula Ketter

We spent a good portion of 2010 examining how workplace learning fits into the Web 2.0 phenomenon, and those learning professionals who hadn't ventured into this arena began dabbling in social media tools to find new ways to deliver learning and development solutions. More »

How Does Social Learning Measure Up?

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Gene Pease

Measurement is convenient for the learning function when visible metrics such as revenue or time-to-quota are clear markers of the success of a learning initiative. Unfortunately, not every program or initiative deployed has such easily aligned metrics, and there can be... More »