In 1961, Fred Turner, McDonald's former senior chairman and Ray Kroc's first grill man, founded Hamburger University in the basement of a McDonald's restaurant in Elk Grove Village, Illinois, making McDonald's the first restaurant organization to open a full-time traini... More »

Career Development , Learning & Development , Workforce Development

Delivering Training , Designing Learning , Global Workforce Development , Management Development , Managing the Learning Function , Training and Development - General

Bob, a district sales manager for Acme Corporation, once dreamed of rising to the top and mentoring eager young business suit - clad men and women. But his dreams shatter daily under the stress of fixing one issue at a time. For every great quality he saw in each of his... More »

Human Capital , Learning & Development , Workforce Development

Business Impact , Change Management , Designing Learning , Engagement , Human Performance Improvement , Management Development