As training and development professionals we realize that training is not a cure-all, so we shouldn’t say yes to all training requests. But how do we determine when to say no? More »

Learning & Development , Senior Leaders & Executives

Managing the Learning Function , Designing Learning , Delivering Training , Training and Development - General

Here are five steps from multiple award-winning Jiffy Lube University. More »

Senior Leaders & Executives , Learning & Development , Human Capital , Learning Technologies , Higher Education

Leadership Development , Integrated Talent Management , Managing the Learning Function , Designing Learning , Delivering Training , E-Learning , Business Impact , Social Learning

Whether it’s through vertical development or lateral rotations, UPS is personalizing content for its leadership and talent development programs. More »

Senior Leaders & Executives , Learning & Development , Human Capital

Leadership Development , Management Development , Integrated Talent Management , Managing the Learning Function , Delivering Training , Designing Learning

Some subject matter experts will take to training delivery like a fish to water, others will need a bit more coaching and polishing, but all can be effective if trained properly. More »

Learning & Development

Delivering Training , Designing Learning , Managing the Learning Function

The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »

Learning & Development

Competencies , Delivering Training , Designing Learning , Managing the Learning Function , Training and Development - General