ASTD launches a revised competency model for the profession. More »

Career Development , Workforce Development , Human Capital , Learning & Development

Career Development , Competencies , Career Planning , Human Performance Improvement , Training and Development - General

Higher Education

The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »

Career Development , Learning & Development , Workforce Development

Career Development , Coaching and Mentoring , Competencies , Human Performance Improvement , Leadership Development , Management Development , Training and Development - General

Kendra had a hard time at her new job as manager of customer service at a large retail chain. She had sought out a new job to get away from the very toxic situation in her previous workplace, where there was little communication or information sharing. At the time, she ... More »

Learning & Development

Career Development , Coaching and Mentoring , Human Performance Improvement , Informal Learning , Managing the Learning Function , Training and Development - General