December 01, 2011 - by Pat McLagan
The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »
November 01, 2011 - by Swati Karve
Successful role plays require meaningful and relevant characters, skillful facilitators, the participants ability to play the roles, observer involvement, and an effective debriefing process. Role plays can be prewritten, part of a video clip, impromptu, or created spec... More »
October 01, 2011 - by ASTD Staff
One learning practitioner realizes that when it comes to leadership development, gender does matter. The following story was told by Katie Snapp, owner and princess at female leadership development firm Skirt Strategies. More »
October 01, 2011 - by Paul Harris
Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »
Learning is understandably a high priority for this leading company in the knowledge-based services industry. You could consider it the key to growth, retention, and prosperity. Like many technology service companies emerging from the recession, Bangalore, India-based W... More »
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