At a Glance

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David Mallon

A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

Louder than Words

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Linda Talley

Every time you take the platform in front of an audience, your body language speaks loudly and clearly. Smile sheets or evaluations won't help if you don't know what your body is saying that your mouth is not. You must understand what you say without words to eliminate ... More »

The Many Faces of Cognitive Load Theory

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John Sweller

Cognitive load theory is an instructional theory based on our knowledge of human cognitive architecture. Instructional design that does not take human cognitive architecture into account is likely to be random in its effectiveness. The theory assumes that one has a limi... More »

Up Close and Crucial

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George Hall

Bestselling authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler draw from three decades of consulting experience to identify a straightforward step-by-step process to resolve performance gaps, enhance accountability, and ensure execution. Whether you'r... More »