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Emotional Intelligence: Can It Be Taught?

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Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

ROI: The Report of My Death Is an Exaggeration

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What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

Just Measure: Show Learning’s Impact Today

Ann Parker

Learning professionals stuck in their pursuit of the ideal evaluation metrics would be wise to forego perfection and just measure. More »

The Leading Edge: Using Emotional Intelligence to Enhance Performance

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Leadership dimensions are plentiful: visioning, communicating, planning, inspiring, and much more. One thing all leaders have in common is followers - those who help the leader make things happen. As such, relationships are the lifeblood of leadership achievement, and t... More »

Leadership Development: What’s Evaluation Got to Do With It?

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Ethan S. Sanders

It is common to encounter skeptical attitudes toward the measurement of leadership development programs. In truth, the research team was somewhat skeptical as we began the ASTD/ICF study titled "The Impact of Leadership Development Programs." Our initial foray into the ... More »

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