The Amazing Era of Self-Service Learning

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Pat McLagan

The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »

Call on Me

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ASTD Staff

A financial services company implements an integrated talent management approach to customer service onboarding that delivers world-class results. More »

Hamburger University Turns 50: 90,000 Served

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Pat Galagan

In 1961, Fred Turner, McDonald's former senior chairman and Ray Kroc's first grill man, founded Hamburger University in the basement of a McDonald's restaurant in Elk Grove Village, Illinois, making McDonald's the first restaurant organization to open a full-time traini... More »

Back to Bricks and Mortar

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Pat Galagan

While more and more workday activities, including employee learning, are headed for the wide-open spaces of the Internet, professional services firm Deloitte LLP is building a $300 million corporate university on the solid ground of Westlake, Texas. Scheduled to open in... More »

Putting Hard Numbers to Soft Investments

Paula Ketter

We spent a good portion of 2010 examining how workplace learning fits into the Web 2.0 phenomenon, and those learning professionals who hadn't ventured into this arena began dabbling in social media tools to find new ways to deliver learning and development solutions. More »